|
|
| Team Building Information |
|
Feedback For Learning Can Turn Your Team Into Winners
Feedback: Most experts agree both types; constructive and positive feedback are beneficial and important to performance improvement. However, the way the feedback and timing of it are crucially factors. Method: Feedback will be effective only if it is specific. General statements like " You really did a good job." Or " You didn't do that so well." Will do little to improve skills or serve as confidence builders. When providing constructive feedback, don't focus on what was done incorrectly. Here's an example of a not so effective feedback: " Your answer of the phone was too short and incomplete" This feedback identifies the problem but does not state how to correct the problem. Here is a more effective way to provide feedback: "This time try to be sure to state your company name and identify yourself to your caller. Let me give you an example?" Timing: The intent for feedback is to give confidence and skill improvement. For feedback to be beneficial it must come immediately after the task is performed. To be effective, it must be given prior to the next time the individual performs the task. Finally, when giving feedback, focus on a maximum of two things. It isn't realistic to think a person can focus on more than two areas to be improved. Try to select the most critical or important area to be improved. Be sure to relay how to improve rather than what the person did wrong. © Bower Income and Profit Systems MMIII All Rights Reserved. James A. Bower is the Co-Founder and President of Bower Income and Profit Systems a company dedicated to enhancing business performance in many areas through tapes books and seminars. His presentations include sales, marketing, telephone skills, motivation, goal setting and achievement, telephone equipment and voice mail design and business organization for efficiency. He is an internationally recognized instructor and is the recipient of many awards in recognition of his successful efforts in assisting businesses create a more efficient environment resulting in maximum profits. He has had the opportunity to speak for groups as a large as 5000 and can get his points across to any size audience. James has been actively addressing business issues and solving business problems for over 30 years. He is available to make presentations to company staff or for individual consultation. Contact James at 316-773-1994 or jbower1@cox.net
|
|
|
|
RELATED ARTICLES
Effective Brainstorming Most managers simply herd some people in a room with a flip chart and call it a brainstorming session. Yet there is a definite process that maximizes the size and quality of the idea pool. While there are hundreds of valid techniques for doing this, below are just some of the important concepts leaders should consider. Team Building Survey Reveals Clues, Not Answers Team Building Question: Dealing with People that Drive You Crazy! We all know someone who just drives us batty. Perhaps the person is too noisy, too borish, or too flashy. Perhaps the person is too gossipy, critical, or lazy. There are hundreds of reasons why we may not relate well to a person. How Does Personal Development Help in Business? Teams run most businesses and teams work best if each member is aligned with the whole group and works in a happy friendly way. Team building has been very popular over the last ten years or so, but wouldn't it be so much easier if we naturally lived a life in synchrony with your teammates and your customers. Business Innovation ? Effective Team Structures Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation. Effective Team Building for Stronger Teams TEAM LEADERS WORKSHOP Leading the Witness: How Asking Questions as a Trainer Can Limit Learning and Reduce Trust "Asking questions can be a means of establishing authority, fulfilling leadership functions, and ensuring effective learning. In fact, asking questions is probably the most subtle power you have for controlling people. The person who asks questions always controls the conversation... if we could discipline our minds to ask questions instead, we could lead any conversation to wherever we wanted it because the other person would still be wrapped up in thinking what he or she wanted to say next...One of the rights you have as a trainer is to ask questions and expect answers. This is why question-asking is such a powerful tool. It challenges and avoids confrontation at the same time." Resolving Workplace Conflict: 4 Ways to a Win-Win Solution The effects of conflict in the workplace are widespread and costly. Its prevalence, as indicated by three serious studies, shows that 24-60% of management time and energy is spent dealing with anger. This leads to decreased productivity, increased stress among employees, hampered performance, high turnover rate, absenteeism and at its worst, violence and death. Team Work - A Challenge of Character Over the years there has been much ado about team work, the value of teams, the ups and downs, the pros the cons! Some appear to work and others fail, why? Can your business benefit from a team work approach or not? Manage Expectations to Reduce Everyday Frustrations Just today my partner Russ and I sat down to hash out a nagging frustration. It took a little bantering back and forth [not without some rise in emotional tension I'll have you know] until we got at the heart of the issue. Unmet expectations! Stop and look back at the last time you were frustrated with your life or business partner. Odds are it was because he/she did not meet your expectations. Expectations of? Leaving the toilet seat up or down Making the bed Meeting you at the restaurant on time And so on. These expectations can be small or large, simple or complex, pertinent or absurd; the point is that somewhere in your head you expected something different to happen than what did happen. So, most every time you find your level of frustration on the rise it is because your partner acted contrary to one of your myriad expectations. Now that you've become more or re-aware of this what can you do about it?besides hoot and holler? The first step is to identify what the expectation is Team Work So much has been written on this subject; Team Work, it's almost hard to add any thing at this point. T E A M; TOGETHER EVERYONE ACCOMPLISHES MORE. That is really easy to say and it makes for a great acronym. It seems it has even hit corporate America. They have integrated it into TQM "Total Quality Management". They call it "team building". They talk about quality. They talk about communication. They talk about goal setting. They talk about productivity. They talk about this; they talk about that. That's the problem; it's all talk. The real problem is that you can't talk about team building and downsizing in the same sentence. Building means growing, expanding, planning, etc. Downsizing is tearing down, discharging, shrinking. Which is it? Either you are building a winning team or you are starting over. If they are going to do both, they should downsize first and then team build second. Otherwise, you can talk all you want because no one is listening. The people are: either laid off, fearful of their job or not interested in the B.S. anymore Leadership Quality Through Kindness In days past, loyalty was a given. The worker in past generations frequently remained with a company for his or her lifetime. It was not just a matter of a company town, it was an ethic ... the job was guaranteed by tacit tradition and in return for an honest day's work, the employee had the comfort of lifetime employment. Frequently it was an unwritten contract. Loyalty was universal and protection of the employee was fundamental and gratuitous. Employees spoke well of their companies and insured that quality service was given and excellence in product was achieved. Building Your Dream Marketing Team The Fantasy: Your marketing budget is packed to the brim with money to help build your dream marketing team. You hire nothing short of the best and life is good. Recruiting Government Workers As Franchisees Many believe a leaner government promotes better freedoms with respect to free enterprise and the right to free contract. Leaner governments make fewer laws because of their enforcement capabilities. Under our current direction with high government debt loads and low unemployment we will begin to see a downsizing of government at every level. We see it in a few closures of military bases. The Federal Government is the United States' second largest employer behind Wal-Mart with about the same level of ambition, intelligence and energy. It employs over 900,000 people without including military, enforcement agencies, governmental administrators and or politicians. If the government (Federal) cut itself by 20% and we believe 40% is more in order: that would be 180,000 job cuts or about 3600 people per state at 20%. Larger states like California could be as high as 21,600 at a twenty percent reduction Cross-Cultural Communication: Grin and Jump In! Multiculturalism is a reality in North America and for those of us who do business globally. The US has more legal immigrants yearly than all the other countries in the world combined. Also there are vast cultural differences among "native" North Americans living in the US and Canada for several generations, as you know if you've done business with a New Yorker (better be quick!) or with a Texan (better stand at a 90degree angle to your male companion). Boost Your Success With An R&D Team One of the best ways to ensure that your planning is successful is to create your own R&D (research and development) group. All truly successful businesses have departments or teams specifically dedicated to finding and developing new and better ways to do whatever it is the company does, so why not you? How to Turn Idea Squashers into Possibilities Managing a small business continues to become more challenging. However, history has shown that resourceful business owners will succeed. They will prosper, turning disadvantages into advantages by thinking creatively. Always In Motion Is The Future It's the summer of 1973, and a young film director goes searching for a studio to distribute his new screenplay. Many say no, until one finally agrees to take a chance on him. Twentieth Century Fox has such little faith anyone will actually pay to see the movie that it agrees to give him - in exchange for the usual directing fee - 40% of the box office, plus sequel, publishing and merchandising rights. Solitude Vs Teamwork! Irrespective of any given situation, "Team Work Works!" It is not that students are incapable of studying in solitude, it is just that when they study in collaboration the synergy drives the students, one step further. During the learning period people tend to be skeptical and filled with fraught of underachieving, so they stick with the habit of solitary learning. They often underestimate the power of a "group". Building a Successful Team Once you've set a goal for yourself as a leader - whether it is to create your own enterprise, energize your organization, build a church, or excel in sports - the challenge is to find good people to help you accomplish that goal. Gathering a successful team of people is not only helpful, it's necessary.
|
|
|
| Home | Site Map | Salesmanship Ebook | Motivational Ebook | Job and Resume Posting| Affiliate program | |
|
| 2006 All Rights Reserved. by Mp.sg Term of use and service for the articles and information |